Effective Date: 22 July 2025
1300 Melbourne Taxi Cab values your privacy and is committed to protecting it. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit and interact with 1300melbournetaxicab.com. By using our website, you agree to the terms outlined in this statement and consent to the collection and use of your information as described here.
What Information We Collect
We collect various types of information to provide and improve our services:
Personal Information:
- Your Contact Info: Such as your name, email address, and phone number.
- Payment Details: If you pay online, we collect billing address and credit card/payment information.
Other Info:
- Trip Details: Pickup and drop-off locations, travel dates, and times.
- Usage Data: Information about how you interact with our services and features.
- Cookies & Tracking: We use cookies and similar technologies to enhance your experience and analyze site performance.
We collect data through three main sources: our web server logs, direct input from users, and cookies. These help us manage the site, monitor performance, and improve our services for all users.
How We Use Your Information
We may use your information for the following purposes:
- Service Delivery: To process bookings, manage accounts, and provide reliable taxi services.
- Customer Support: To handle inquiries, resolve issues, and offer assistance.
- Personalized Experience: To tailor our offerings to your needs and preferences.
- Marketing & Promotions: To send you updates, special offers, and relevant advertisements.
- Analytics: To monitor and understand user behavior, improve our website, and enhance services.
- Legal Requirements: To comply with applicable laws and protect our legal rights and obligations.
Our website may use Google Ads conversion tracking on select pages to understand how users found us. This helps improve marketing strategies and user experience.
DoubleClick: We use Google Ads remarketing tools to record visits to certain pages or actions taken. This allows us to serve more relevant ads in the future. If you prefer not to receive personalized ads, you may opt out via the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
Disclosure of Your Information
We may share your information with the following entities:
- Service Providers: Trusted third parties that support our operations, such as payment processors or analytics platforms.
- Partners: Businesses we collaborate with for marketing, promotions, or service integration.
- Legal Authorities: When required to comply with laws, regulations, or legal proceedings.
- Protection Purposes: To ensure the safety and integrity of our services, users, and business operations.
Keeping Your Info Safe
We prioritize your data security and take appropriate technical and organizational measures to prevent unauthorized access, use, or disclosure. We never share your personal details with outside entities unless legally required.
Final Thoughts
We may revise this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page. For questions or concerns regarding your personal data, please contact us.